Archive for October, 2004

podcasting acronym

Tuesday, October 12th, 2004

Podcasting = Personal On Demand casting
Since the term podcasting isn’t likely to go away here’s a try at construction what the acronym would stand for.
A Personal On Demand media subscription/casting system.

The Long Tail

Wednesday, October 6th, 2004

Wired 12.10: The Long Tail
The average Barnes & Noble carries 130,000 titles. Yet more than half of Amazon’s book sales come from outside its top 130,000 titles. Consider the implication: If the Amazon statistics are any guide, the market for books that are not even sold in the average bookstore is larger than the market for those that are

The needs disconnect

Tuesday, October 5th, 2004

The needs disconnect
A simple observation i made some weeks ago in a meeting with some pretty oldschool “business people” (people that aren’t people anymore, but have turned into “business people”)…

Customer needs versus the corporations’ needs:
Corporations today spend 80% of their time/attention obsessed with their own needs (grow revenue, competitors, customerservice optimization, corporate strategies, shareholder value, etc.) and 20% on the actual needs of their customers (share my pictures, online access, easy travel from a to b, healthy food, etc).
What would happen if they instead spend 80% of their time on solving their customers needs?
Wouldn’t it all just flow along anyway since the company would be highly competitive with all the customer centered insight and meaningful conversations.
Especially since the corporation in the process might realize who it’s customers really is…
Wouldn’t corporate politics be easier if everyone continuosly spend 80% of their attention on the real goals?

This would off course require that corporations got away with the thought that they’re in control of their own destiny and can “manage” it…

7 simple profound words

Tuesday, October 5th, 2004

7 simple profound words:
Our customers know more than we do!

Next?

Tuesday, October 5th, 2004

evhead: Next?
“Next” seems to be a popular theme…